Common queries answered

Frequently asked Questions

If for any reason you are not satisfied with the product, you have 15 days to return it. You must mail the product to us. The returned product must contain at least 90% of the original contents. Please send an email to [email protected] to provide you with directions.

Please contact us immediately.

You can change the shipping address free of charge before the shipping label is created.

If you request the address change after the shipping label is created and the product has not been shipped, the order will be cancelled and a new purchase will have to be made, you will receive a refund of your purchase, the USD$10 charge from the shipping company will not be refunded.

If the product has already been shipped, no cancellation or refund will be possible.

Please send an email attaching the purchase order to [email protected] if you need to make any changes.

 

You will automatically receive email notifications with a tracking number from the parcel company. Be sure to provide us with your correct email address.

We are always ready to help you. You can contact us from the contact form on this page, send us an email to [email protected] or by Whatsapp message to +1 (562) 390-2873

Please contact us immediately.

You can change the shipping address free of charge before the shipping label is created.

If you request the address change after the shipping label is created and the product has not been shipped, the order will be cancelled and a new purchase will have to be made, you will receive a refund of your purchase, the USD$10 charge from the shipping company will not be refunded.

If the product has already been shipped, no cancellation or refund will be possible.

Please send an email attaching the purchase order to [email protected] if you need to make any changes.

 

We currently ship to the United States and Mexico. Shipments are made to each country from the warehouse of each country.

We ship 15 products at once, if you buy more than 15 items you will get different pakages.

Still need help?

Get in touch with us

Flat shipping to USA

$10 On all orders (up to 15 items)

Easy returns

15 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

All major cards accepted

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